At SolivraCare, we are committed to respecting and protecting your personal privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

When you place an order, we collect essential information required to fulfill your delivery, including your full name, delivery address, phone number, and email address.

When browsing our store, we automatically receive your device's IP address to help us improve site navigation, browser compatibility, and overall user experience.

Your details are used strictly to process orders, verify Cash on Delivery (COD) dispatches, send tracking SMS updates, and provide after-sales customer care.

We do not sell, rent, trade, or share your personal information with third-party marketing companies.

All online transactions are processed through 256-bit SSL encrypted payment gateways. We do not store your credit/debit card numbers on our servers.

For nationwide deliveries across Pakistan, shipping information is shared only with our trusted courier logistics partners (such as TCS and Leopards Courier) strictly for accurate parcel delivery.