Frequently Asked Question
How can you help?
At SolivraCare, we’re dedicated to helping you achieve healthy, radiant skin and strong, beautiful hair. Our Retinol Serum targets fine lines, acne, and uneven tone for a youthful glow, while our Hair Serum nourishes and revitalizes your hair from root to tip. We also provide personalized product guidance and after-purchase support to ensure you get the best results from every use.
What is a return policy?
We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect product, you may request a replacement or return within 7 days of delivery. Please ensure the item is unused, unopened, and in its original packaging.
To start a return, contact our support team at info@solivracare.com with your order details and reason for return. Once approved, we’ll guide you through the process smoothly.
What payment methods do you accept?
SolivraCare currently accepts Cash on Delivery (COD) as our primary payment method. You can conveniently pay for your order at the time of delivery—no advance payment required.
Submit a task
Please email us, call us, or make a purchase through our official website to submit your task or request. Our team will get in touch with you shortly to confirm the details.
Send message
You can send us a message anytime through our contact form on the website, email us directly, or call our support team. We’re always happy to assist you with product inquiries, orders, or any other questions.
Trusted experience
SolivraCare offers a trusted experience with high-quality, safe, and effective products backed by reliable customer support.
Everything you need to know about our serums, orders, and support.
SolivraCare serums are formulated with dermatologist-approved ingredients that target specific skin and hair concerns effectively. We focus on delivering visible results with safe, cruelty-free, and high-quality formulations
Are SolivraCare products suitable for all skin and hair types?
A: Yes, both our Retinol Serum and Hair Serum are designed for all types. However, individuals with sensitive skin or scalp should perform a patch test before regular use.
Yes, both our Retinol Serum and Hair Serum are designed for all types. However, individuals with sensitive skin or scalp should perform a patch test before regular use.