At SolivraCare, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.solivracare.com, make a purchase, or interact with our services.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to improve your experience and ensure smooth order processing. The information may include:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details (collected securely through trusted payment gateways).
- Non-Personal Information: Browser type, IP address, device type, and site usage data collected automatically through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate about your purchase, promotions, or support requests.
- Improve our website, products, and customer service.
- Prevent fraud and maintain security.
- Send newsletters or marketing offers (only with your consent).
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve website performance. You can disable cookies through your browser settings, but some features of the site may not work properly.
4. Data Protection
We take your data security seriously. All transactions are processed through secure SSL encryption, and we never store your payment details on our servers.
5. Sharing of Information
We do not sell, trade, or rent your personal information to others.
We may share information only with:
- Trusted third parties (such as payment gateways, shipping companies, or analytics providers) who help us operate our business.
- Legal authorities if required by law to comply with investigations or protect against fraud.
6. Your Rights
You have the right to:
- Request access to the information we hold about you.
- Request correction or deletion of your data.
- Unsubscribe from our marketing emails at any time by clicking “unsubscribe” in the email footer.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: info@solivracare.com
🌐 Website: www.solivracare.com
